Community Guidelines
Last updated: August 24, 2026
1. INTRODUCTION
Dualtic is a professional B2B community where businesses and professionals connect to do business. These Community Guidelines help you understand what we expect from you as a user and what you can expect from others.
By using Dualtic, you agree to follow these guidelines. Failure to comply may result in content removal, temporary suspension, or permanent termination of your account.
2. ALLOWED CONTENT
You can post:
- Legitimate offers of products or services you offer
- Real interests in products or services you're looking to buy
- Accurate information about your company and professional experience
- Professional and respectful communications with other users
- Content that complies with all applicable laws
3. PROHIBITED CONTENT
3.1 Illegal Content
You cannot post:
- Illegal products or services (weapons, drugs, stolen items)
- Content that violates intellectual property rights (counterfeits, piracy)
- Pyramid schemes, fraud, or scams
- Content promoting illegal activities
- Products that violate international sanctions
3.2 Fraudulent or Misleading Content
You cannot:
- Provide false information about products, services, or prices
- Use false identity or impersonate another person or company
- Post offers you don't intend to fulfill
- Make misleading claims about your company or experience
- Manipulate reviews, ratings, or testimonials
3.3 Spam and Abuse
You cannot:
- Post excessively duplicate or repetitive content
- Send unsolicited mass messages
- Create multiple accounts for the same company
- Use bots, scripts, or automated tools without authorization
- Post links to malicious sites or content unrelated to B2B
3.4 Offensive or Inappropriate Content
You cannot post:
- Hate speech, discrimination, or harassment toward people or groups
- Sexual, pornographic, or inappropriate content for a professional environment
- Threats, intimidation, or violence of any kind
- Private information of third parties without their consent
- Content promoting self-harm or harm to others
3.5 Other Prohibited Behaviors
- Attempting to access other users' accounts
- Bypassing or attempting to bypass platform security measures
- Extracting data from the platform through unauthorized scraping
- Interfering with the normal operation of services
- Using Dualtic for activities unrelated to B2B business
4. EXPECTED CONDUCT
As a member of the Dualtic community, we expect you to:
- Be honest: Provide accurate information about your company, products, and services
- Be professional: Communicate respectfully and courteously with other users
- Be responsible: Honor your commitments and business agreements
- Be transparent: Disclose relevant information about your products or services
- Respect others: Treat all users with dignity and respect
- Protect privacy: Do not share confidential information of third parties
- Report issues: Flag content or conduct that violates these guidelines
5. CONSEQUENCES OF NON-COMPLIANCE
If you violate these Community Guidelines, we may take the following actions:
5.1 Warning
For minor or first-time infractions, you will receive a warning via email explaining the violation and asking you to correct your conduct.
5.2 Content Removal
We may remove posts, offers, or interests that violate these guidelines without prior notice.
5.3 Temporary Suspension
For repeated or more serious violations, your account may be temporarily suspended (7-30 days). During this period, you will not be able to access the services.
5.4 Permanent Termination
For serious violations or recidivism, your account will be permanently deleted and you will be prohibited from creating new accounts.
Serious violations include:
- Illegal activity or fraud
- Identity theft
- Severe harassment or threats
- Multiple violations after warnings
5.5 Report to Authorities
In cases of evident illegal activity, we will cooperate with the appropriate authorities and may share your information as required by law.
6. HOW TO REPORT VIOLATIONS
If you find content or conduct that violates these guidelines:
6.1 Report an Account
- Visit the user's profile (you must be signed in)
- Click the report button (flag icon 🚩) next to the profile details
- Select the reason and complete the form
6.2 Report a Post
- Open the post (offer or interest) from the user's profile
- Click the "Report" button (flag icon 🚩) within the post detail
- Select the reason and complete the form
6.3 Via Email
You can also send a report to: reports@dualtic.com
Include:
- Link to the profile or post
- Description of the violation
- Screenshots if relevant
6.4 Anonymity
All reports are anonymous. The reported user will not know who made the report.
7. APPEALS
If you believe a moderation action was incorrect, you can appeal:
- Send an email to: appeals@dualtic.com
- Include your user ID or registered email
- Explain why you consider the decision was incorrect
- Provide any relevant evidence
We will review your appeal within 5-7 business days. Appeal decisions are final.
8. UPDATES TO THESE GUIDELINES
We may update these Community Guidelines occasionally. If we make significant changes, we will notify you via email or through a notice on the platform.
Your continued use of Dualtic after the changes constitutes your acceptance of the updated guidelines.
9. CONTACT
If you have questions about these Community Guidelines:
- General email: support@dualtic.com
- Reports: reports@dualtic.com
- Appeals: appeals@dualtic.com
- Legal matters: legal@dualtic.com
Thank you for being part of the Dualtic community. Together we build a professional, safe, and trustworthy space for B2B business.